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Visit our 9-1-1 Cares site for Appreciation, Recognition, Activations and Gear for Emergency Communications Professionals.

Class and Conference Schedule

2008: Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec
Schedule updated 01/15/08

Don't see a class listed that you need? We can build it for you!
Call PSTC at 800-348-8911for further class details, registration or for hosting information.
Click on the class name for a description of the class.

Read what they say about our instructors.

January 2008
January 14 Customer Service the 9-1-1 Way!	Los Angeles, CA Hosted by Los Angeles County Fire Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II Course Control # 1042-30920-07-026
January 15 Customer Service the 9-1-1 Way!	Los Angeles, CA Hosted by Los Angeles County Fire Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II Course Control # 1042-30920-07-027
January 16 Customer Service the 9-1-1 Way!	Los Angeles, CA Hosted by Los Angeles County Fire Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II Course Control # 1042-30920-07-028
January 22 Being the Best	Geneva, IL Hosted by Tri-com 9-1-1 and co-sponsored by IL-NENA	$95 (discounted thanks to IL-NENA) Register online or call 800-348-8911.
January 23 Being the Best	Geneva, IL Hosted by Tri-com 9-1-1 and co-sponsored by IL-NENA	$95 (discounted thanks to IL-NENA) Register online or call 800-348-8911.
February 2008
February 4 Building Your 9-1-1 Liability Shield	Moline, IL Hosted by 9-1-1 Centre	$115 Register online or call 800-348-8911. Free to agencies within the Moline 9-1-1 board area. Call for details
February 5 Under the Headset Surviving Dispatch Stress	Moline, IL Hosted by 9-1-1 Centre	$115 Register online or call 800-348-8911. Free to agencies within the Moline 9-1-1 board area. Call for details
February 7-8 Mission Critical Communications	Alcoa, TN Hosted by Blount County 9-1-1	$198 Register online or call 800-348-8911
February 11 Progressive Supervision	Auburn Hills, MI Hosted by the Oakland Academy	ETSC 9-1-1 fund approval # will be posted soon! Call 248-232-4220 or e-mail occ911training@comcast.net
February 11 High Risk	Redwood City, CA (SF Bay Area)	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # 1042-30920-07-029
February 12 Being The Best	Redwood City, CA (SF Bay Area)	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # 1042-30920-07-030
February 12 Trains, Planes & Automobiles	Auburn Hills, MI Hosted by the Oakland Academy	ETSC 9-1-1 fund approval # will be posted soon! Call 248-232-4220 or e-mail occ911training@comcast.net
February 13 In-Progress!	Auburn Hills, MI Hosted by the Oakland Academy	ETSC 9-1-1 fund approval # will be posted soon! Call 248-232-4220 or e-mail occ911training@comcast.net
February 13 Crisis Communications	Redwood City, CA (SF Bay Area)	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # 1042-30920-07-031
February 14 Crisis Communications	Detroit, Michigan Hosted by OnStar! Class includes a tour of the OnStar Command Center!	$130 Price includes parking at Ren. Cen! Permits will be given out at class. Register online or call 800-348-8911. ETSC 9-1-1 fund approval #PST200608
February 19 California Tactical Dispatch Training Day	Clovis, CA With VERY special guest speakers to be announced soon!	www.tacticaldispatch.com California POST Course Control #1042-30920-07-035
February 20 School Violence: Lessons Learned	Redwood City, CA (SF Bay Area) With special guest speaker from Lancaster County, PA. Matt Shenk will share lessons learned from the Amish Nickel Mines school shooting.	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # 1042-30920-07-034
February 25-27 Communications Training Officer Workshop	Springfield, VA Hosted by Fairfax County Emergency Communications	$294 Register online or call 800-348-8911.
March 2008
March 4 Crisis Communications	Saginaw, MI Hosted by Saginaw 9-1-1	This class is already FULL! Call PSTC to host this class in your area! 800-348-8911
March 5 Crisis Communications	Saginaw, MI Hosted by Saginaw 9-1-1	This class is already FULL! Call PSTC to host this class in your area! 800-348-8911
March 6 High Risk!	Meadville, PA Hosted by Crawford County 9-1-1	$115 Register online or call 800-348-8911.
March 7 High Risk!	Meadville, PA Hosted by Crawford County 9-1-1	$115 Register online or call 800-348-8911.
March 7 School Violence: Lessons Learned	Scranton, PA Hosted by Mifflenburg School District	$115 Register online or call 800-348-8911.
March 10 High Risk!	Houston, TX Hosted by Greater Harris 9-1-1	Call 713-625-9911 or e-mail abedford@911.org for reservations or information
March 11 High Risk!	Houston, TX Hosted by Greater Harris 9-1-1	Call 713-625-9911 or e-mail abedford@911.org for reservations or information
March 12 Fire Communications	Waco, TX Hosted by McLennan 9-1-1 District	Call Donna at 254-776-8911 or e-mail dtrocchio@mcead911.org for information or reservations
March 13 Fire Communications	Waco, TX Hosted by McLennan 9-1-1 District	Call Donna at 254-776-8911 or e-mail dtrocchio@mcead911.org for information or reservations
March 17, 2008 Fire Communications (Non-POST class)	Visalia, CA Hosted by Tulare County 9-1-1 & Fire Dispatch	$98 Register online or call 800-348-8911. This is a non-POST class but does count towards NAED and other in-service and continuing ed. Credits.
March 18, 2008 Under the Headset: Surviving Dispatch Stress	Visalia, CA Hosted by Tulare County 9-1-1 & Fire Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # will be listed soon
March 19, 2008 Customer Service the 9-1-1 Way!	Visalia, CA Hosted by Tulare County 9-1-1 & Fire Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # will be listed soon
March 25 Topics TBA soon	Fairbanks, AK Hosted by Fairbanks Emergency Communications	Price TBA soon Register online or call 800-348-8911.
March 26 Topics TBA soon	Fairbanks, AK Hosted by Fairbanks Emergency Communications	Price TBA soon Register online or call 800-348-8911.
March 27 Topics TBA soon	Fairbanks, AK Hosted by Fairbanks Emergency Communications	Price TBA soon Register online or call 800-348-8911.
March 31-April 2 Western Regional APCO Conference	Albuquerque, NM	www.nmpsta.org
March 31- April 2 Communications Training Officer Workshop	Wasilla, Alaska Hosted by Matcom	$299 Register online or call 800-348-8911
April 2008
April 4 High Risk	Layton, Utah Hosted by Layton Police Dispatch	$115 Register online or call 800-348-8911.
April 7-9, 2008 Communications Training Officer Workshop	Redwood City, CA (San Francisco Bay Area)	$294 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # 1042-30960-07-004
April 14-18	Everywhere USA	National Telecommunicator Week	Buy your staff an appreciation gift at 911CARES
April 18, 2008 Under the Headset: Surviving Dispatch Stress	Pittsford, Vermont (State Police Academy)	Free to Vermont Agencies. Non-Vermont call for pricing. Call Sarah or Barb for reservations at 802-828-4911
April 23-25 NAVIGATOR	Baltimore, MD	PSTC will do pre-conference classes and conference sessions!	Navigator
April 23, 2008 Critical Incidents	Redwood City, CA SF Bay Area	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # will be listed soon
April 24, 2008 Domestic, Youth and Family Violence	Redwood City, CA SF Bay Area	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # will be listed soon
April 25, 2008 Under the Headset: Surviving Dispatch Stress	Redwood City, CA SF Bay Area	$98 Register online or call 800-348-8911. CA POST Plan II, POST Course Control # will be listed soon
April 28 Building Your 9-1-1 Liability Shield	Fremont, CA Hosted by Fremont Police Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II
April 29-May 1 California Tactical Dispatch Conference	Bass Lake, CA	California POST Certified! www.tacticaldispatch.com
April 29-May 1	Baton Rouge, LA Hosted by Louisiana APCO & NENA!	Conference data will be added soon!
May 2008
May 2 Building Your 9-1-1 Liability Shield	Fremont, CA Hosted by Fremont Police Dispatch	$98 Register online or call 800-348-8911. CA POST Plan II
June 2008
June 9-12 NENA National Conference	Tampa Bay, FL	Come see 4 PSTC Instructors, numerous sessions and the annual 911 CARES Awards!	NENA Conference
November 2008
November 10-14 (dates are tentative, we will confirm the dates by January, 2008) Policy & Procedure Workshop	Redwood City, CA	$495 Register online or call 800-348-8911. CA POST Plan II

Attention California Agencies

PSTC is an official provider for POST public safety dispatch in-service training. Call us now for details on becoming a host. We are presenting classes statewide in central locations, as well as our own PSTC Learning Lab in Redwood City.

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