8-hour In-Service Courses available for hosting:

• Being the Best!
• Building your 9-1-1 Liability Shield
• Communications Training Officer Workshop
• Crisis Communications
• Critical Incident Stress Management (CISM)
• Customer Service the 9-1-1 Way!
• Domestic and Family Violence for Dispatch Professionals
• Fire! (Fire Communications)
• High Risk!
• Homeland Security for 9-1-1 Professionals - ICS and NIMS
• Incident Dispatcher Training
• In-Progress!
• Mission Critical
• Modular Fire Communications Training
• Progressive Supervision Workshop
• School Violence: Lessons Learned 
• Suicide Intervention for 9-1-1 Professionals
• TDD Training
• Trains, Planes and Automobiles
• Under the Headset: Surviving Dispatch Stress

Special Workshop & Conference Sessions:

• Communications Training Officer Workshop (16-24 hours)
• Communications Training Officer Update (16-20 hours)
• Critical Incident Stress Management Workshop (16-24 hours)
• Incident Dispatcher Team Training (20-24 hours)
• Instructor Development Workshop (24 hours)
• Mission Critical Communications (16-24 hours)
• Modular Fire Communications Training (8-24 hours)
• Police Specific Critical Incident Stress Management (CISM) Seminar (16-24 hours)
• Policy and Procedure Workshop (40 hours)
• Post Trauma Stress Management Training for Supervisors, Managers or CISD Teams (16-24 hours)
• Supervision and Leadership Workshop (16-24 hours)
• Tools for Caregivers: Survival Techniques for 9-1-1 Professionals (16-24 hours)
• Tools for First Responders: Survival Techniques for Fire/EMS Professionals (16-24 hours)

Classroom:

Large rooms with easy access to dining and restroom facilities are preferred. Room should be located so there is a minimum of distraction.

Classroom set up with U-shape, box or fan style tables are preferred to facilitate group interaction.

Equipment:

The classroom should be equipped with a screen, flip chart and TV/VCR.

Download the host pack (51k .pdf file)
Call 800-348-8911 now to schedule your class!

Other services PSTC can provide.

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