PSTC is responding to requests. We know that often the Fire Service gets lost in many training
programs. Whether you are a Fire Specific Center or a Combined Center, we have a variety of training modules that will benefit your Call Takers and Dispatchers.
Each module is Agency Specific! Most modules are 2-4 hours in length. You choose what you want us to teach.
Module 1: "Backdraft, what are the dangers of a working fire. What 911 Professionals need to know"
Module 2: ICS – The Incident Command System. A Dispatchers Role in ICS
Module 3: Engines, Trucks, Ladders, Rescues, Brush Trucks, Helicopters. What does everything do? Limitations of the equipment you dispatch. Knowledge is safety!
Module 4: Activity at the Command Post. How a Dispatcher can serve as an "Incident Dispatcher"
Module 5: Resource Ordering. The ins and outs of special equipment or mutual aid ordering. What's available and where you can find it.
Module 6: HAZ MAT. What should you ask, who should you send? Know how to save lives from the dispatch center. We include manufacturing plants, high tech labs, nuclear facilities, refineries and transportation facilities.
Module 7: Trains, Planes and Automobiles! From daily accidents to disasters, we teach you what to ask and what to dispatch. Lessons learned and trends in dispatching are used to improve dispatch skills.
Module 8: Aircraft Down! Airplanes don't just go down at airports.
Module 9: Concepts of Mutual Aid. What's the terminology, who do you call and what you need to anticipate during and extended event? We answer these and many more questions.
These are just 9 of our many modules. For a full list of modules, or to set a class for your region, give us a call at 800-348-8911.
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