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Student Resources

2010 NENA Conference

• Stress Busters Handout
• Yearly Competency Testing Handout
• Yearly Testing Class Topics

CTO Resources

• Standard Evaluation Guidelines (04/20/10)
• Sample Daily Evaluation Report (04/20/10) Rating scale 1-7
• Order Train Them So You Keep Them! A training guide for CTO's and full of ideas!
• CTO Critique from Chino PD (04/20/10)
• Supervisor Weekly Report from Chino PD (04/20/10)
• Daily Observation Report from Chino PD (04/20/10) Rating scale 1-4

TTY Abbreviations (08/28/09)

2010 Cal-NENA

Resources from the 2009 NENA Conference

Resources from the Spartanburg In-service 04/14/09

Resources from the 2009 MN PSAP 911 Conference.

Resources from the 2009 Cal-NENA Conference.

Resources from the Gordon Graham bio and presentation on 11/12/07. Files are password protected.

Resources from the Policy and Procedure Workshop in November 2007.

Resources from the 2008 NENA Conference.

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