Active Shooter (Updated for 2016)
Being the Best! (Updated monthly)
Building your 9-1-1 Liability Shield (Updated for 2016)
Complacency - Cannibalism and Critical Thinking; How to Avoid a Toxic Workplace (Constantly updated)
Crisis Communications (Updated for 2016)
Customer Service the 9-1-1 Way! (Updated frequently, always a favorite)
Dispatch Update (3 days/24 hours) (CA POST Plan II)
High Risk! (New topics added for 2016)
In-Progress! (New topics and updated for 2016)
It's Your Ship- Navigating Communications Center Leadership (Updated for 2016)
People First Leadership (Updated for 2016)
Progressive Supervision Workshop (New curriculum for 2016)
Providing Exceptional Service (see below to "What of it Were Family) ALL NEW CLASS
School Violence: Lessons Learned (ALL NEW for 2016)
Spirit to Serve - Our all NEW Customer Service Class!
Surviving Dispatch Stress (Updated frequently)
Trains, Planes & Automobiles (updated in 2015)
What if it Were Family? (Updated constantly - ALL NEW in 2015-16
You Just NEVER Know (AKA Mental Preparedness) (Updated for 2015)
Communications Training Officer Workshop (16-24 hours)
Communications Training Officer Update (16-20 hours)
Critical Incident Stress Management Workshop (16-24 hours)
Incident Dispatcher Team Training (20-24 hours)
Mission Critical Communications (16-24 hours)
Modular Fire Communications Training (8-24 hours)
Police Specific Critical Incident Stress Management (CISM) Seminar (16-24 hours)
Policy & Procedure Workshop (24 hours)
Policy & Procedure Workshop (40 hours)
Supervision and Leadership Workshop (16-24 hours)
Large rooms with easy access to dining and restroom facilities are preferred. Room should be located so there is a minimum of distraction.
Classroom set up with U-shape, box or fan style tables are preferred to facilitate group interaction.
The classroom should be equipped with a screen, flip chart and an LCD projector.
A white board or flip chart is appreciated also.
Call 800-348-8911 now to schedule your class!
Hosting a PSTC class is very easy. We do all of the promotions, billing and sending of class confirmation letters. You just provide a classroom and minor audio-visual and class support.
PSTC is America's #1 in-service training providers. Our Instructors are all public safety dispatchers, trainers and supervisors. We have taught in ALL 50 of the 50 states and our prices are less than any other national provider.
Have questions? Call PSTC at 800-348-8911 x102 or email firstname.lastname@example.org.
If you would like to host a PSTC class or have us at your conference, just fill out the HOST PACK below. The host packet does not obligate you to host or make a financial commitment. It just gets the ball rolling in scheduling us or receiving more information on hosting.
Download the host pack in an MS Word document format to complete and return as an email attachment or in pdf format to fill out and fax in.Fax completed forms to