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Redwood City, CA
1-800-348-8911

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Class and Conference Schedule

2010 Quick Links: Aug - Sep - Oct - Nov - Dec
Updated 09/01/10

Call PSTC at 800-348-8911 for further class details, registration or for hosting information.
Click on the class name for a description of the class.

September 2010

September 8-9-10
Keynote and educational sessions

Louisville, KY
Visit the Kentucky NENA-APCO site for more information: http://www.kena-apco.org
September 13, 2010
Class TBA
Prince Frederick, MD
FREE to Maryland PSAPS
Contact Buddy for reservations or information
hredman@dpscs.state.md.us

September 14, 2010
Class TBA

Forest Hill, MD
FREE to Maryland PSAPS
Contact Buddy for reservations or information
hredman@dpscs.state.md.us
September 15, 2010
Keynote and educational session
Kent Island Volunteer Fire, Chester, MD

Maryland 9-1-1
“Day of Celebration”
Contact Buddy for reservations or information
hredman@dpscs.state.md.us

September 14, 2010
Customer Service the 9-1-1 Way
!
Austin, TX
Hosted CAPCOG
Contact Angie at CAPCOG for reservations
Ph: 512-916-6023 ~ aandrews@capcog.org
CAPCOG area agencies are free. Outside agencies are welcome at a small fee. Contact Angie for details.

September 13, 2010
People First Management

Fairfax, VA
Hosted by Fairfax Department of Public Safety Communications
Sorry, this class is full.
To host this class in your region, contact us at 800-348-8911 x102
September 14, 2010
People First Management
Fairfax, VA
Hosted by Fairfax Department of Public Safety Communications
Sorry, this class is full.
To host this class in your region, contact us at 800-348-8911 x102

September 15-17
Communications Training Officer Workshop (CTO)

Fairfax, VA
Hosted by Fairfax Department of Public Safety Communications
$330
Registration
Register online or call 800-348-8911.
September 16, 2010
Crisis Communications
Bakersfield, CA
Hosted by Bakersfield PD
$110
Registration
Register online or call 800-348-8911. POST Plan IV. POST Course Control #1042-30873-10-002.
September 17, 2010
Customer Service the 9-1-1 Way!
Bakersfield, CA
Hosted by Bakersfield PD
$110
Registration
Register online or call 800-348-8911. POST Plan IV. POST course control # 1042-30874-10-002.
September 20, 2010
Customer Service the 9-1-1 Way
Memphis, TN
Hosted by Shelby County 9-1-1

Sorry, this class is full. To host this class in your region, call us at 800-348-8911.

September 21, 2010
Active Shooter
Memphis, TN
Hosted by Shelby County 9-1-1

Sorry, this class is full. To host this class in your region, call us at 800-348-8911.

September 20-22, 2010
Communications Training Officer Workshop (CTO)
In Redwood City (SF Bay Area) at the PSTC Campus
$300
Registration
Sorry, this class is full. Register online or call 800-348-8911. POST Course Control #1042-30960-10-001.
September 23, 2010
Progressive Supervision
New Castle, DE
$125
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
September 24, 2010
Building Your 911 Liability Shield
Pittsford, VT
Hosted by Vermont
9-1-1 Board
FREE to Vermont PSAPS
Discounted rates available to neighboring states. Call or e-mail Barb or Sarah for reservations or information. Barb.Neal@state.vt.us
September 26-28
Pre-conference sessions and much more!

Murfreesboro, TN
Hosted by the Tennessee chapter of NENA

www.tena911.org/TENA_CONF.htm
September 27, 2010
You Just Never Know
Janesville, WI
Hosted by Rock County 911
$125
Registration
Register online or call 800-348-8911
September 28, 2010
New class Complacency, Cannibalism  and Critical Thinking
Janesville, WI
Hosted by Rock County 911
$125
Registration
Register online or call 800-348-8911

September 30, 2010
Hight Risk

Murfreesboro, TN
Hosted by Murfreesboro PD
$125
Registration
Register online or call 800-348-8911
October 2010
October 1, 2010
Progressive Supervision
New Castle, DE
$125
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
October 1, 2010
Customer Service the 911 Way
Murfreesboro, TN
Hosted by Murfreesboro PD
$125
Registration
Register online or call 800-348-8911
October 4-6, 2010
Communications Training Officer (CTO) Workshop
Sandy Springs, GA
(30 minutes from Atlanta)
$330
Registration
Register online or call 800-348-8911

October 7, 2010
You Just Never Know

Fremont, CA
Hosted by Fremont Police 9-1-1

$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control # 1042-30894-10-001

October 8, 2010
New class Complacency, Cannibalism  and Critical Thinking

Redwood City, CA

$110
Register Now!
Register online or call 800-348-8911. This is expected to be a POST Plan IV class.  The POST Course Control #1042-31021-10-001.

October 11, 2010
You Just Never Know

Fremont, CA
Hosted by Fremont Police 9-1-1
$110
Registration
Register online or call 800-348-8911.This is a POST Plan IV class.  The POST Course Control # 1042-30894-10-002
October 12, 2010
Active Shooter
Memphis, TN
Hosted by Shelby County 9-1-1
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
October 13-14-15, 2010
Mission Critical Communications
Memphis, TN
Hosted by Shelby County 9-1-1
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
October 13, 2010
1-day Mission Critical Communications
Memphis, TN
Hosted by Shelby County 9-1-1

Sorry, this class is full. To host this class in your region, call us at 800-348-8911.

October 14, 2010
1-day Mission Critical Communications
Memphis, TN
Hosted by Shelby County 9-1-1
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
October 15, 2010
1-day Mission Critical Communications
Memphis, TN
Hosted by Shelby County 9-1-1
Sorry, this class is full. To host this class in your region, call us at 800-348-8911.
October 18 2010
In Progress
Murfreesboro, TN
Hosted by Murfreesboro PD
$125
Registration
Register online or call 800-348-8911

October 19, 2010
Crisis Communications

Murfreesboro, TN
Hosted by Murfreesboro PD
$125
Registration
Register online or call 800-348-8911

October 18, 2010
Active Shooter Situations

Upland, CA
Hosted by Upland Police Dispatch

$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control #1042-30911-10-001

October 19, 2010
In-Progress

Upland, CA
Hosted by Upland Police Dispatch
$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control #1042-30893-10-001
October 20, 2010
Domestic & Family Violence
Upland, CA
Hosted by Upland Police Dispatch
$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control #1042-30939-10-001
October 21, 2010
You Just Never Know
Upland, CA
Hosted by Upland Police Dispatch
$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control #1042-30894-10-003
October 22, 2010
New classComplacency, Cannibalism  and Critical Thinking
Upland, CA
Hosted by Upland Police Dispatch
$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  The POST Course Control #1042-31021-10-002.

October 20, 2010
Active Shooter

Santa Rosa, CA
Hosted by Santa Rosa Police 9-1-1

$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  POST Course Control #1042-30911-10-003.

October 21, 2010
Customer Service the 9-1-1 Way

Santa Rosa, CA
Hosted by Santa Rosa Police 9-1-1

$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  POST Course Control #1042-30874-10-001.

October 22, 2010
Building Your 911 Liability Shield

Santa Rosa, CA
Hosted by Santa Rosa Police 9-1-1

$110
Registration
Register online or call 800-348-8911. This is a POST Plan IV class.  POST Course Control #1042-30889-10-001.
October 25, 2010
You Just Never Know
Washington, IA
$125
Registration
Register online or call 800-348-8911.
October 27, 2010
New classComplacency, Cannibalism  and Critical Thinking
Des Moines, IA
Hosted by Iowa APCO
Details to follow! Get ready for a great
conference class by PSTC!
October 28, 2010
Crisis Communications
Alcoa, TN
Hosted by Blount County 9-1-1
Free to Tennessee Agencies thanks to a grant.
Registration
Register online or call 800-348-8911.
October 29, 2010 School Violence: Lessons Learned
Alcoa, TN
Hosted by Blount County 9-1-1
Free to Tennessee Agencies thanks to a grant.
Registration
Register online or call 800-348-8911.
November 2010
November 1, 2010
Active Shooter
Memphis, TN
Hosted by Shelby County 9-1-1
e-mail Sue Robbins srobbins@shelbycounty911.org for reservations or information. FREE to Shelby County agencies.
November 2, 2010
Active Shooter
Memphis, TN
Hosted by Shelby County 9-1-1
e-mail Sue Robbins srobbins@shelbycounty911.org for reservations or information. FREE to Shelby County agencies.
November 4, 2010
Customer Service the 9-1-1 Way!
Bakersfield, CA
Hosted by Bakersfield PD
$110
Registration
Register online or call 800-348-8911. POST Course Control #1042-30874-10-004.
November 5, 2010
Crisis Communications
Bakersfield, CA
Hosted by Bakersfield PD
$110
Registration
Register online or call 800-348-8911. POST Course Control #1042-30873-10-003.
November 8 , 2010
New classComplacency, Cannibalism  and Critical Thinking
Las Vegas, NV
Hosted by the Nevada State Patrol Dispatch
$125
Registration
Register online or call 800-348-8911. "What you learn in Vegas stays with you forever!" Great hotel rates!
November 9, 2010
Under the Headset: Surviving Dispatch Stress
Las Vegas, NV
Hosted by the Nevada State Patrol Dispatch
$125
Registration
Register online or call 800-348-8911. "What you learn in Vegas stays with you forever!" Great hotel rates!

November 15, 2010
Risk management and Policy for Public Safety Communications

Redwood City, CA
Instructor:
GORDON GRAHAM

$110
Registration
Register online or call 800-348-8911. This is a POST Plan II class. The Instructor will be Gordon Graham. The POST Course Control #1042-30882-10-001

November 15-19, 2010
Policy and Procedure Workshop

Redwood City, CA
$499
Registration
Register online or call 800-348-8911. This is a POST Plan II class. The Instructor will be Gordon Graham on Monday. The POST Course Control #1042-30883-10-001
Many more classes will be added soon. To host a class in your area, contact
Kevin@pstc911.com

Attention California Agencies

PSTC is an official provider for POST public safety dispatch in-service training. Call us now for details on becoming a host. We are presenting classes statewide in central locations, as well as our own PSTC Learning Lab in Redwood City.

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