Redwood City, CA
1-800-348-8911
Hosting A Class
Courses available for hosting:
8-hour In-Service Courses:
- Active Shooter (Updated for 2012)
- Being the Best! (Updated monthly)
- Building your 9-1-1 Liability Shield (Updated for 2012)
- Communications Training Officer Workshop (Updated for 2012)
- Complacency - Cannibalism and Critical Thinking; How to Avoid a Toxic Workplace (Constantly updated)
- Crisis Communications (Updated for 2012)
- Critical Incident Stress Management (CISM)
- Customer Service the 9-1-1 Way! (Updated frequently, always a favorite)
- Domestic and Family Violence for Dispatch Professionals (New class)
- Fire! (Fire Communications)
- High Risk! (New topics added for 2012)
- Homeland Security for 9-1-1 Professionals - ICS and NIMS
- Incident Dispatcher Training
- In-Progress! (New topics and updated for 2012)
- Mission Critical
- Modular Fire Communications Training
- People First Leadership (NEW class for 2012)
- Progressive Supervision Workshop (New curriculum for 2012)
- School Violence: Lessons Learned (Updated for 2011)
- Spirit to Serve - Our all NEW Customer Service Class available 05/12!
- Suicide Intervention for 9-1-1 Professionals
- Trains, Planes and Automobiles
- Under the Headset: Surviving Dispatch Stress (Updated frequently)
- You Just NEVER Know (AKA Mental Preparedness) (Updated for 2012)
Special Workshop & Conference Sessions:
- Communications Training Officer Workshop (16-24 hours)
- Communications Training Officer Update (16-20 hours)
- Critical Incident Stress Management Workshop (16-24 hours)
- Incident Dispatcher Team Training (20-24 hours)
- Instructor Development Workshop (24 hours)
- Mission Critical Communications (16-24 hours)
- Modular Fire Communications Training (8-24 hours)
- Police Specific Critical Incident Stress Management (CISM) Seminar (16-24 hours)
- Policy and Procedure Workshop (24 or 40 hour formats)
- Post Trauma Stress Management Training for Supervisors, Managers or CISD Teams (16-24 hours)
- Supervision and Leadership Workshop (16-24 hours)
- Tools for Caregivers: Survival Techniques for 9-1-1 Professionals (16-24 hours)
- Tools for First Responders: Survival Techniques for Fire/EMS Professionals (16-24 hours)
Classroom:
Large rooms with easy access to dining and restroom facilities are preferred. Room should be located so there is a minimum of distraction.
Classroom set up with U-shape, box or fan style tables are preferred to facilitate group interaction.
Equipment:
The classroom should be equipped with a screen, flip chart and TV/VCR.
Download the host pack in an MS Word document format to complete and return as an email attachment or in pdf format to fill out and fax in.
Call 800-348-8911 now to schedule your class!Other services PSTC can provide.
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