Redwood City, CA
1-800-348-8911


School Violence: Lessons Learned


A Dispatchers Tactical Response to School Violence Events


Class Description:

This class offers the opportunity to take an in-depth look at School Violence. What can you do to prepare for such an event? What should you do if and when an event occurs?  In the last few years, there have been numerous tragedies in America's schools. You must be prepared for school violence events in your community. Topics include:

  • The profile of a school violence suspect
  • Calls to take seriously prior to a major event
  • Lesson learned in high profile cases including Littleton, Colorado (Columbine High), Paducah, Springfield, Jonesboro and Conyers
  • The Dispatcher's tactical role and response to a school event
  • Pre-planning strategies for handling school violence events
  • Prevention methods used to avert a school incident
  • Threat Assessment! The law enforcement response to a school threat
  • Statistics regarding school incidents
  • How progressive agencies prepare to handle these event

Workplace or school incidents accounted for thousands of injuries and hundreds of deaths in the workplace and schools. There were 1,071 workplace homicides in 1994 alone. This class will assist you to prepare dispatch professionals to recognize and respond appropriately to a potential workplace or school event. Actual school and workplace events will be used to illustrate the importance of this training. This knowledge could save lives in your agency and your community! We've all witnessed Paducah, Jonesboro, Springfield and Littleton. We hope there won't be a “next time” but know you need to be prepared! Don't wait for another workplace or school violence event to occur! Train to prevent and prepare for school violence events!


Target Audience: Any Call Taker, Dispatcher, Training Dispatcher, Lead, Supervising Dispatcher or Tactical Patrol Team member will gain great information and tools!


Class length: 7-8 Hours. We can also provide a 1-4 hour session for conferences and regional training.


Certification: California POST Plan IV. Call for details regarding other certifications.


Evaluations: This class has been taught to over 6,800 students! Here is what they say:

"One of the best classes I've attended”
"Great presentation, this class has helped me realize how I need to have a school violence plan”
"Entertaining, educational and informative, thanks" and
"The checklist you gave us is fantastic, please visit my agency soon"
“I've handled a school shooting. I wish I had taken this class first!”
"It would certainly be that Kevin has to be the best speaker I have ever heard."
"Interesting and gives a lot of good information."

All interesting information, learned things I didn't know or never thought of -- Lesley, Laguna PD

Very informative and educational. A good learning experience and great ideas -- Joshua, Arriba E911 Center

One of my favorite courses I've attended. Very good; nice getting more knowledge of these events and suspects. A lot of useful information presented great which is par for Kevin. Great instructor -- Todd, Spokane County SO

I wish all 987 employees of Jefferson County Schools could have the opportunity I had today. -- Joseph, Jefferson County Board of Education, West Virginia

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Copyright 2009