Redwood City, CA
800-348-8911

 To host a class in your region, call PSTC at 800-348-8911
Download our HOST PACK Here 
 



APRIL, 2014
 April 21, 2014
School Violence
Lessons Learned 

 
Lenoir City, Tennessee
Hosted by Loudon  
County 9-1-1
FREE to TN PSAPS
Thanks to grant funding
E-mail ROSE for 
reservations
Outside TN? Call PSTC at 800-348-8911
April 22, 2014
 Active Shooter Situations
 
Lenoir City, Tennessee
Hosted by Loudon  
County 9-1-1
FREE to TN PSAPS
Thanks to grant funding
E-mail ROSE for 
reservations
Outside TN? Call PSTC at 800-348-8911
April 22, 2014
Pre-Conference Course 
Spirit to Serve
(A new look at 
Customer Service)
 Indianapolis, Indiana
Sponsored by the 
Indiana NENA Chapter
For reservations and information
INDIANA NENA SITE
E-Mail for info 
Keynote
Speach 
 Indianapolis, Indiana
Sponsored by the 
Indiana NENA Chapter
 
For reservations and information
INDIANA NENA SITE
E-Mail for info 
 
April 24-25, 2014
UPDATED DATES
(2-day class)
Mission Critical Communications 
Maryville, Tennessee
Hosted by Blount County
9-1-1
 E-mail or call Donna for information or reservations. 
865-981-7114
Outside TN? Call PSTC at 800-348-8911
April 23, 2014
UPDATED DATE
Domestic & Family Violence
Maryville, Tennessee
Hosted by Blount County 
9-1-1
  E-mail or call Donna for information or reservations. 
865-981-7114
Outside TN? Call PSTC at 800-348-8911
     



April 28-May 2, 2014
Pre-conference classes
Vendors
GOLD Sponsor
Conference Sessions!
NAVIGATOR CONFERENCE
Orlando, Florida
CLICK HERE
For conference info

MAY, 2014
 May 5, 2014
Complacency, Cannibalism & Critical Thinking
LaPorte, Indiana
Hosted by LaPorte County
9-1-1 
   $159

Register online or call 
800-348-8911
 
May 6, 2014
You Just Never Know!
(Mental Preparedness)
 
 LaPorte, Indiana
Hosted by LaPorte County 
9-1-1 
  $159

Register online or call 
800-348-8911
 
May 6, 2014
Customer Service
the 911 Way 
Grand Rapids, Michigan
Hosted by Grand Rapids Police
MICHIGAN APPROVED
PST 201310F

  $159

Register online or call 
800-348-8911
 
May 7, 2014
Customer Service 
the 911 Way 
Grand Rapids, Michigan
Hosted by Grand Rapids Police
MICHIGAN APPROVED
PST 201310F
  $159

Register online or call 
800-348-8911
 
May 8, 2014
Customer Service 
the 911 Way 
Grand Rapids, Michigan
Hosted by Grand Rapids Police
MICHIGAN APPROVED
PST 201310F
  $159

Register online or call 
800-348-8911
 
May 7, 2014
Spirit to Serve

(A new look at 
Customer Service)
 
Aurora, Illinois
Hosted by TRI-COM with thanks to IL-NENA 
  $30 to IL PSAPS
Thanks to a grant from 
IL-NENA. Out of IL $149

Register online or call 
800-348-8911
 
May 8, 2014
HIGH RISK
 Aurora, Illinois
Hosted by TRI-COM with thanks to IL-NENA 
   $30 to IL PSAPS
Thanks to a grant from 
IL-NENA. Out of IL $149

Register online or call 
800-348-8911
 
 May 9, 2104
It's Your Ship
Navigating Communications
Center Leadership 

Aurora, Illinois
Hosted by TRI-COM with thanks to IL-NENA 
 
  $30 to IL PSAPS
Thanks to a grant from 
IL-NENA. Out of IL $149

Register online or call 
800-348-8911
 
 May 12-13-14, 2014
Communications Training Officer Workshop 
 Wisconsin Dells, Wisconsin
Hosted by the Wisconsin Dells Police Department
$359 (3 day workshop)


Register online or call 
800-348-8911
  May 14-15-16, 2014
Communications Training Officer Workshop 
Snow Hill, Maryland
Hosted by Worcester County 9-1-1 
 FREE to Maryland PSAPS
E-mail Scott for 
Reservations
 May 12-16
Yearly In-Service
Calgary, Canada
Closed to Calgary Staff
CLOSED CLASSES 
May 19, 2014
Building Your Liability Shield 
Converse, Texas
Hosted by Bexar County 
 E-mail 
lmclennan@bexarmetro.org
for reservations.Closed to agencies outside of Bexar Metro 911 District
 May 20, 2014
Fire Communications
 Converse, Texas
Hosted by Bexar County
E-mail 
lmclennan@bexarmetro.org
for reservations. Closed to agencies outside of Bexar
Metro 911 
District
May 21, 2014
Customer Service the 
9-1-1 Way 


Tracy, California
Hosted by the Tracy Police Department
  $110 (Thanks to POST)

POST Plan IV.  
Course Control #
1042-30874-13-006
Register online or call 
800-348-8911.

May 22, 2014
School Violence
Lessons Learned 

Tracy, California
Hosted by the Tracy Police Department

  $110 (Thanks to POST)

POST Plan IV.  
Course Control #
1042-30938-13-012
Register online or call 
800-348-8911.

May 29, 2014
Domestic & Family Violence
Memphis, Tennessee
Hosted by Shelby County 
911 District
Contact SUE for reservations
May 30, 2014
BELOW 100
(For Dispatchers or Field Responders)

8am-NOON Session
(*Note which session when making your reservation)
Chino, California
Hosted by the Chino Police Department.
(Seating Limited)

FEATURING GORDON GRAHAM and Below 100 Instructor Travis Yates!
Normally $55
JUST $30 Per person
Thanks to a grant from PSTC


SOLD OUT
JOIN THE WAITING LIST OR
ATTEND THE PM SESSION

Register online or call 
800-348-8911
 
POST Control Number :
1042-28389-13-001
May 30, 2014
BELOW 100
(For Dispatchers or Field Responders)

1pm-5pm Session
(*Note which session when making your reservation)

 
Chino, California
Hosted by the Chino Police Department. 
(Seating Limited)
FEATURING GORDON GRAHAM and Below 100 Instructor Travis Yates!
Normally $55
JUST $30 Per person
Thanks to a grant from PSTC


Register online or call 
800-348-8911
 
POST Control Number:
1042-28389-13-002

JUNE, 2014
June 2-3-4, 2014
3 day Policy Workshop
Mt Pleasant, Michigan
Hosted by Isabella 
County central Dispatch
MICHIGAN APPROVed
PST201404A (number
    $399 (3 day class)

Register online or call 
800-348-8911

June 2, 2014
 Active Shooter Situations


Live Oak, Texas
Hosted by Bexar County 

E-mail 
lmclennan@bexarmetro.org
for reservations. Closed to agencies outside of Bexar Metro 911 District
June 3, 2014
Active Shooter Situations 
 Live Oak, Texas
Hosted by Bexar County 
E-mail 
lmclennan@bexarmetro.org
for reservations. Closed to agencies outside of Bexar Metro 911 District
 June 5, 2014
You Just Never Know!
(Mental Preparedness)
East Peoria, Illinois  FREE thanks to a grant from I-NENA
E-mail Tammie or call for reservations
800-322-0166 
 June 6, 2014
You Just Never Know!
(Mental Preparedness)
 
East Peoria, Illinois 
 
 FREE thanks to a grant from I-NENA
E-mail Tammie or call for reservations
800-322-0166 
June 9, 2014
Complacency, Cannibalism & Critical Thinking
Fort Worth, Texas
Hosted by Tarrant County 911 District 
 Contact Yvonne at 
Tarrant County 
June 10, 2014
Building Your Liability Shield 
Fort Worth, Texas
Hosted by Tarrant County 911 District 
ContactYvonne at 
Tarrant County 
June 9-10-11, 2014
Communications Training Officer Workshop 
Beaumont, Texas
Hosted by Beaumont
9-1-1
E-Mail CAROLYN
or call 409-980-7227 for reservations
June 14, 2014
5K Fun Run
(A benefit for NENA's
friends of 911  
Nashville, Tennessee  www.nena.org 
June 15-18. 2014
NENA CONFERENCE 
Nashville, Tennessee  www.nena.org 
 June 18, 2014
It's Your Ship
Navigating 911 Leadership 

Lansing, Michigan
Hosted by the Michigan State Patrol Dispatch
MICHIGAN APPROVED
PST 201402A
   $159

Register online or call 
800-348-8911
 
June 19, 2014
It's Your Ship
Navigating 911 Leadership 
 Lansing, Michigan
Hosted by the Michigan State Patrol Dispatch
MICHIGAN APPROVED
PST 201402A

  $159

Register online or call 
800-348-8911
 
June 23, 2014
Spirit to Serve

(A new look at 
Customer Service)
Mt Pleasant, Michigan
Hosted by Isabella
County central Dispatch
MICHIGAN APPROVED
PST 201402B
   $159

Register online or call 
800-348-8911
June 24, 2014
It's Your Ship
Navigating 911 Leadership 
Mt Pleasant, Michigan
Hosted by Isabella 
County central Dispatch
MICHIGAN APPROVED
PST 201402A
    $159

Register online or call 
800-348-8911

June 23, 2014
Being the Best 
Beaumont, Texas
Hosted by Beaumont
9-1-1
 E-Mail CAROLYN
or call 409-980-7227 for reservations
June 25, 2014
Being the Best
Beaumont, Texas
Hosted by Beaumont
9-1-1
E-Mail CAROLYN
or call 409-980-7227 for reservations
June 24, 2014
Complacency, Cannibalism & Critical Thinking
Gonzales, Louisiana 
Hosted by Ascension Parish 911
  $159

Register online or call 
800-348-8911

June 25, 2014
It's Your Ship
Navigating 911 Leadership 

Gonzales, Louisiana 
Hosted by Ascension Parish 911
  $159

Register online or call 
800-348-8911

June 26, 2014
Complacency, Cannibalism & Critical Thinking

Gonzales, Louisiana 
Hosted by Ascension Parish 911
  $159

Register online or call 
800-348-8911


 JULY, 2014
July 9, 2014
HIGH RISK 
 
 Converse, TX  E-mail 
lmclennan@bexarmetro.org
for reservations.Closed to agencies outside of Bexar Metro 911 District
 July 10, 2014
Fire Communications
 
Converse, TX   E-mail 
lmclennan@bexarmetro.org
for reservations.Closed to agencies outside of Bexar Metro 911 District
July 11, 2014
In-Progress! 
Converse, TX   E-mail 
lmclennan@bexarmetro.org
for reservations.Closed to agencies outside of Bexar Metro 911 District

July 23, 2014
Spirit to Serve

(A new look at 
Customer Service)
Aventura, Florida
Hosted by the Aventura Police Department
  $159

Register online or call 
800-348-8911

July 24, 2014
Complacency, Cannibalism & Critical Thinking

Coral Springs, Florida 
Hosted by Coral Springs 9-1-1
Reservation info will be listed soon








AUGUST, 2014
August 11-12-13, 2014
3 day Policy Workshop
Fort Worth, Texas
Hosted by Tarrant County 
OPEN TO ANY PSAP
 Contact Yvonne at 
Tarrant County 
August 18, 2014
Crisis Communications
(Suicide and  crisis intervention) 
Beaumont, Texas
Hosted by Beaumont
9-1-1
 
  E-Mail CAROLYN
or call 409-980-7227 for reservations
August 20, 2014
Crisis Communications
(Suicide and  crisis intervention)
Beaumont, Texas
Hosted by Beaumont
9-1-1
 E-Mail CAROLYN
or call 409-980-7227 for reservations
August 19, 2014
 Active Shooter Situations
 
Storm Lake, Iowa
Hosted by Buena Vista County 9-1-1 
   $159

Register online or call 
800-348-8911
August 20, 2014
You Just Never Know
 
Storm Lake, Iowa
Hosted by Buena Vista County 9-1-1 
 
    $159

Register online or call 
800-348-8911

August 22, 2014
You Just Never Know
Memphis, Tennessee
Hosted by Shelby County 
911 District
Contact SUE for reservations
 
     
















SEPTEMBER, 2014 - Coming Soon
















OCTOBER, 2014 - Coming Soon
















NOVEMBER, 2014 - Coming Soon



November 3, 2014
Why Policy Matters
Risk Management, Ethics, Decision Making
Redwood City, CA
(SF Bay Area)
POST Plan II
This is the ONLY presentation in Northern California for 2014 of this class. $110

Register online or call 
800-348-8911
 

POST info will be listed after July 1, 2014
November 3-7, 2014
Policy and Procedure Workshop
Redwood City, CA
(SF Bay Area)
Out of state students welcome
POST PLan II
This will be the ONLY 40 hour Policy Workshop held in 2014. 
$599 if booked by July 1
$649 after July 1
$549 for CA POST agencies
 
Register online or call 
800-348-8911
 
CA POST info will be posted after July 1







DECEMBER, 2014 - Coming Soon
















Our 2014 schedule is partially listed and more is on the way!

We are booking classes now for
ALL OF 2014 

Contact Kevin. 800-348-8911 x102 or Kevin@pstc911.com


Attention California Agencies

PSTC is an official provider for POST public safety dispatch in-service training. Call us now for details on becoming a host. Download our host pack HERE. We are presenting classes statewide in central locations, as well as our own PSTC Learning Lab in Redwood City.

Updated April 20, 2014 - 2330 Hrs.    www.PSTC911.COM

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