PSTC

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Redwood City, CA - 1-800-348-8911

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Download the new 2011 911CARES Catalog! (Be patient, this is an 10M file)
or SHOP NOW!

Training and Consulting
for Emergency Communications
and 9-1-1 Centers.
www.pstc911.com
800-348-8911

Supporting Everyday Heroes!
Products for Dispatch Professionals.
www.911cares.com
650-595-5202 SHOP NOW!

In-service Training presented via DVD for emergency communications professionals.
650-591-7911
SHOP 911onDVD NOW!

Connecting applicants with Agencies. Free job search and free job postings!
www.jobsin911.com
Send job postings to
jobs@pstc911.com

Public Safety Training Consultants is a proud
training provider for 9-1-1 and Dispatch Professionals. We provide quality, affordable training for any Communications Center. Feel free to contact us via email at
pstc@pstc911.com or call us at 800-348-8911.

PSTC Class Schedule

THE LATEST AND GREATEST FROM PSTC! Train Them So You Keep Them! A guide to help the Communications Training Officer bring trainees to proficiency. Download the information sheet here. SHOP NOW!
911onDVD 911onDVD is excited to introduce their first DVD series for public safety communications. We have 4 DVD’s of amazing lecture and education taught by Gordon Graham and it is 9-1-1, PSAP and Dispatch specific! Gordon Graham is a 33 year veteran of public safety. He is truly a national treasure in the world of public safety education. His passion, sense of humor and dedication is a gift to witness in person or via video. If you’ve never seen Mr. Graham, you’re missing out on enjoying one of the top public safety instructors in the world. PSTC and 911onDVD is excited to have a special partnership with Mr. Graham. These sessions were video taped as part of a keynote address that Mr. Graham delivered to a group of Public Safety Dispatch Professionals. Viewing these DVD’s is appropriate for any 9-1-1 professional, PSAP staff member or communications employee. It will be especially beneficial for veteran employees, trainers, leads, supervisors, managers and directors. Click on the order form below for special pricing. Download the fax in order form here.

Attention California Agencies:
PSTC classes are now POST Certified!

PSTC Joins Forces with NAED

PSTC is proud to have been approved for recognition by the National Academies
of Emergency Dispatch! As of July 8, 2003, all PSTC courses will count, hour-for-hour, as credit for NAED Academy Continuing Dispatch Education (CDE) credit!

This includes not only EMD (Medical) courses, but EFD (Fire) and/or EPD (Police) courses as well! See the NAED letter! To find out more information on NAED Credit for PSTC courses, call PSTC Instructional Coordinator Kevin Willett at (800) 348-8911 x102

PSTC is the only training provider that offers courses for dispatchers regarding School Violence.

Check on our links for:
A full description of our school violence class.

What students say about our instructors.

8-hour In-Service Courses Offered by PSTC: Active Shooter Being the Best! Building your 9-1-1 Liability Shield Complacency - Cannibalism and Critical Thinking; How to Avoid a Toxic Workplace Crisis Communications Critical Incident Stress Management (CISM) Customer Service the 9-1-1 Way! Domestic and Family Violence for Dispatch Professionals Fire! (Fire Communications) High Risk! Homeland Security for 9-1-1 Professionals - NIMS In-Progress! Modular Fire Communications Training People First Leadership Progressive Supervision Workshop School Violence: Lessons Learned Trains, Planes and Automobiles Under the Headset: Surviving Dispatch Stress You Just NEVER Know!	Special Workshop & Conference Sessions: Communications Training Officer Workshop (16-24 hours) Communications Training Officer Update (16-20 hours) Critical Incident Stress Management Workshop (16-24 hours) Incident Dispatcher Team Training (20-24 hours) Mission Critical Communications (16-24 hours) Modular Fire Communications Training (8-24 hours) Police Specific Critical Incident Stress Management (CISM) Seminar (16-24 hours) Policy and Procedure Workshop (24 hours) Policy and Procedure Workshop (40 hours) Post Trauma Stress Management Training for Supervisors, Managers or CISD Teams (16-24 hours) Supervision and Leadership Workshop (16-24 hours) Tools for Caregivers: Survival Techniques for 9-1-1 Professionals (16-24 hours) Tools for First Responders: Survival Techniques for Fire/EMS Professionals (16-24 hours)
*Email PSTC* Contact Information for PSTC Maps of the Area and nearby Hotels Driving Directions GPS Coordinates: N37.362 W122 15.715	Contracting PSTC for a conference, convention or regional / state meeting.
*Would you like to host a class?* *Print out a copy of our FAX-BACK packet!*	*PSTC Special Projects Unit* Do you need a Policy and Procedure Manual, Training Manual or Disaster Plan?

PSTC Curriculum Development

Let PSTC train and develop your dispatch team through agency specific courses.

Have an outstanding dispatch audiotape?
Have a tape that has 'Lessons Learned' on it? We'd like to hear it!
Contact PSTC Instructional Coordinator Kevin Willett at:

(800) 348-8911 x102!

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Attention California Agencies: PSTC classes are now POST Certified!

Attention California Agencies:
PSTC classes are now POST Certified!