PSTC

Redwood City, CA
1-800-348-8911

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Check out our new 9-1-1 CARES Catalog! (Be patient, this is an 8M file)

Public Safety Training Consultants is a proud
training provider for 9-1-1 and Dispatch Professionals. We provide quality, affordable training for any Communications Center.
Feel free to contact us via email at
pstc@pstc911.com or call us at 800-348-8911.

PSTC Class Schedule

Visit our 9-1-1 Cares site for Appreciation, Recognition and Gear for Emergency Communications Professionals.	"Voices of September 11th" Video About the Video Ordering Information (pdf file)	Looking for a career in Public Safety Dispatching? Check out the new Jobs in 911 website!
911onDVD 911onDVD is excited to introduce their first DVD series for public safety communications. We have 4 DVD’s of amazing lecture and education taught by Gordon Graham and it is 9-1-1, PSAP and Dispatch specific! Gordon Graham is a 33 year veteran of public safety. He is truly a national treasure in the world of public safety education. His passion, sense of humor and dedication is a gift to witness in person or via video. If you’ve never seen Mr. Graham, you’re missing out on enjoying one of the top public safety instructors in the world. PSTC and 911onDVD is excited to have a special partnership with Mr. Graham. These sessions were video taped as part of a keynote address that Mr. Graham delivered to a group of Public Safety Dispatch Professionals. Viewing these DVD’s is appropriate for any 9-1-1 professional, PSAP staff member or communications employee. It will be especially beneficial for veteran employees, trainers, leads, supervisors, managers and directors. From June 20, 2008 to August 15th, we are selling these DVD’s for just $129 each or $475 for all four DVD’s. Download the fax in order form here.

Attention California Agencies

PSTC classes are now POST Plan II !

PSTC Joins Forces with NAED

PSTC is proud to have been approved for recognition by the National Academies
of Emergency Dispatch! As of July 8, 2003, all PSTC courses will count, hour-for-hour, as credit for NAED Academy Continuing Dispatch Education (CDE) credit!

This includes not only EMD (Medical) courses, but EFD (Fire) and/or EPD (Police) courses as well! See the NAED letter! To find out more information on NAED Credit for PSTC courses, call PSTC Instructional Coordinator Kevin Willett at (800) 348-8911 x102

PSTC is the only training provider that offers courses for dispatchers regarding School Violence.

Check on our links for:
A full description of our school violence class.

What students say about our instructors.

8-hour In-Service Courses Offered by PSTC: Being the Best! Building your 9-1-1 Liability Shield Crisis Communications Critical Incident Stress Management (CISM) Customer Service the 9-1-1 Way! Domestic and Family Violence for Dispatch Professionals Fire! (Fire Communications) High Risk! Homeland Security for 9-1-1 Professionals - NIMS In-Progress! Modular Fire Communications Training Progressive Supervision Workshop School Violence: Lessons Learned TDD Training Trains, Planes and Automobiles Under the Headset: Surviving Dispatch Stress	Special Workshop & Conference Sessions: Communications Training Officer Workshop (16-24 hours) Communications Training Officer Update (16-20 hours) Critical Incident Stress Management Workshop (16-24 hours) Incident Dispatcher Team Training (20-24 hours) Mission Critical Communications (16-24 hours) Modular Fire Communications Training (8-24 hours) Police Specific Critical Incident Stress Management (CISM) Seminar (16-24 hours) Policy and Procedure Workshop (40 hours) Post Trauma Stress Management Training for Supervisors, Managers or CISD Teams (16-24 hours) Supervision and Leadership Workshop (16-24 hours) Tools for Caregivers: Survival Techniques for 9-1-1 Professionals (16-24 hours) Tools for First Responders: Survival Techniques for Fire/EMS Professionals (16-24 hours)
*Email PSTC* Contact Information for PSTC Maps of the Area and nearby Hotels Driving Directions GPS Coordinates: N37.362 W122 15.715	Contracting PSTC for a conference, convention or regional / state meeting.
*Would you like to host a class?* *Print out a copy of our FAX-BACK packet!*	*PSTC Special Projects Unit* Do you need a Policy and Procedure Manual, Training Manual or Disaster Plan?

PSTC Curriculum Development

Let PSTC train and develop your dispatch team through agency specific courses.

Have an outstanding dispatch audiotape?
Have a tape that has 'Lessons Learned' on it? We'd like to hear it!
Contact PSTC Instructional Coordinator Kevin Willett at:

(800) 348-8911 x102!

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